Shipping Policy

Last updated: October 6, 2026

Alive Day Apparel currently ships within the 48 contiguous United States. We also accept eligible PO Box and APO/FPO military addresses that can be serviced through domestic U.S. shipping. We do not ship to U.S. territories or international destinations.

Order Processing

Orders are typically processed and shipped within 3 to 5 business days after the order is placed.

Business days do not include weekends or federal holidays. Orders placed during high-volume periods, product launches, promotions, or holidays may require additional processing time.

If a significant delay affects your order, we will make reasonable efforts to contact you using the information provided at checkout.

Shipping Rates

Available shipping options and applicable shipping charges are displayed during checkout before your order is completed.

Shipping charges are calculated separately from the product price unless a promotion or offer specifically states otherwise.

Delivery Times

Delivery time begins after an order has been processed and transferred to the shipping carrier.

Carrier delivery estimates are separate from Alive Day Apparel's 3 to 5 business day order-processing period. Delivery estimates provided during checkout or by the carrier are estimates and are not guaranteed by Alive Day Apparel.

Delays caused by the shipping carrier, severe weather, service interruptions, holidays, or other circumstances outside our control may affect delivery.

Order Tracking

When tracking information is available, it will be sent to the email address or contact information provided with your order after the shipment has been prepared.

Please allow time for the carrier to activate tracking information after receiving your shipping confirmation.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping address, contact us as soon as possible at david@alivedayapparel.com.

We will make reasonable efforts to correct the address before the order ships, but changes cannot be guaranteed once fulfillment has begun or the package has been transferred to the carrier.

Alive Day Apparel is not responsible for delivery delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Shipping Destinations

Alive Day Apparel currently ships within the 48 contiguous United States.

We accept:

• Residential and commercial street addresses within the contiguous United States
• PO Box addresses
• Eligible APO/FPO military addresses serviced through domestic U.S. shipping

We do not currently ship to U.S. territories, including Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, or the Northern Mariana Islands.

International shipping is not currently available.

For APO/FPO orders, available shipping methods and delivery times may differ from standard domestic shipments based on carrier availability and the final destination.

Returned or Undeliverable Packages

If a package is returned to Alive Day Apparel because of an incorrect or incomplete address, unsuccessful delivery, refusal of delivery, or another issue outside our control, we will contact you regarding available options.

Additional shipping charges may apply if the order must be shipped again.

Lost or Missing Packages

If your tracking information has not updated for an extended period or you believe your package may have been lost in transit, contact us at david@alivedayapparel.com.

We will review the available tracking information and assist with the appropriate next steps.

Once a carrier marks a package as delivered, customers should first check the delivery location, surrounding property, household members, neighbors, or other locations where the carrier may have safely placed the package.

If you are still unable to locate the shipment, contact us so we can help review the situation.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, contact us as soon as possible at david@alivedayapparel.com.

Please include your order information and, when requested, photographs showing the issue so we can evaluate the order and make it right.

When the issue resulted from an error by Alive Day Apparel, we will cover applicable return shipping costs in accordance with our Refund Policy.

Customized and Special Orders

Customized, personalized, event, bulk, or special-order merchandise may have different production and shipping timelines than standard retail products.

Any different fulfillment timeline associated with a customized or special order should be communicated as part of the order, quote, invoice, or agreement.

Returns

Eligible standard merchandise may be returned within 30 days of delivery in accordance with our Refund Policy.

Original shipping charges are non-refundable unless the return results from an error by Alive Day Apparel or the merchandise arrives damaged, defective, or incorrect.

For approved standard returns, Alive Day Apparel provides a prepaid return shipping label. The cost of that label is deducted from the refund unless the return resulted from our error.

Final Sale items and customized products are not eligible for return or refund except when the merchandise arrives damaged, defective, or incorrect.

Contact Us

For questions regarding shipping, tracking, delivery, or your order, contact:

Alive Day Apparel
david@alivedayapparel.com