Refund Policy

Alive Day Apparel accepts eligible returns within 30 days of delivery.

To qualify for a return, the item must be in the same condition in which it was received. Merchandise must be unworn, unused, unwashed, with any original tags attached, and in its original packaging when applicable. Proof of purchase is also required.

To request a return, contact us at david@alivedayapparel.com before sending any merchandise back. If your return is approved, we will provide return instructions and a prepaid return shipping label.

Items sent back without first requesting and receiving return authorization may not be accepted.

For questions regarding a return, contact us at david@alivedayapparel.com.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is defective, damaged, or different from what you ordered, contact us as soon as possible at david@alivedayapparel.com so we can review the issue and make it right.

We may request photographs or other information to help us evaluate the problem.

If the return is the result of an error by Alive Day Apparel, including an incorrect, damaged, or defective item, Alive Day Apparel will cover the return shipping cost.

Non-Returnable Items

Items specifically identified as Final Sale are not eligible for return or refund.

Customized, personalized, and special-order products are also non-returnable unless the item arrives damaged, defective, or incorrect.

Gift cards are non-returnable.

If you are unsure whether an item is eligible for return, contact us at david@alivedayapparel.com before sending it back.

Exchanges

We do not currently process direct exchanges.

If you need a different size, color, or product, request a return for the original item. Once your return is approved, you can place a separate order for the replacement item.

This helps ensure the replacement product is ordered while the desired size or color is still available.

Return Shipping

For approved returns, Alive Day Apparel will provide a prepaid return shipping label.

Unless the return is the result of an error by Alive Day Apparel, the cost of the return shipping label will be deducted from the customer’s refund.

Alive Day Apparel will cover return shipping when an item is damaged, defective, or incorrect.

Original Shipping Charges

Original shipping charges are non-refundable unless the return is the result of an error by Alive Day Apparel or the product arrived damaged, defective, or incorrect.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, the eligible refund amount, less any applicable return shipping cost, will be issued to your original payment method within 10 business days.

Your bank or credit card provider may require additional time to process and post the refund after it has been issued.

If more than 15 business days have passed since we approved your return and you have not received your refund, contact us at david@alivedayapparel.com.

United States Orders Only

Alive Day Apparel currently ships within the United States only. Our return and refund policies apply to orders shipped to U.S. addresses.